-
asimbana replied to the topic R&D vs Quality in the forum Quality Control and Quality Assurance 8 years, 3 months ago
In industry, there will always be a situation where departments will not be in the same page and this is because they have different objectives. In this case where the production of a new medical device is hindered by the questioning of QA, it is important to understand that QA’s job is to ensure the safety of the customer, sure the thought process of the two departments are not the same and are striving for different objectives. R&D is interested in producing new products on time based on the timeline provided by management and QA’s job is to run all checks and balances to ensure all products produced by the company meets the safety standard, sure projects will be delayed because of point of views and practicality. The important thought to keep in mind is that both departments must always meet in the middle and reach a win-win situation, both that satisfies everyone, at the end of the day both departments can make or break the company, a single error on either side can cost the company everything. As an engineer’s mindset and oath, their work is to ensure the safety of the general public and always strive for a resolution without cutting corners.