I work right now at a furniture company, that does monitor arms, mechanical chairs and tables. I haven’t had any problems with the quality department before. I work as a designer to special order requests based on the customer needs. Usually after the part is designed and approved by the engineering department, it goes through testings to make sure that the materials are strong and that the part will not fail. All the problems that I ran through were packaging issues, and some damages to the parts based on customers complains. If the damages of the parts are repeatable, then the engineering team has to change the design somehow to avoid any damages. At this case, we have to change all the documents that has to deal with this specific part and create a new revision in document control. For the packaging issues, we usually direct to the packaging department to redesign how it should be done.