This is a timely question to ask! I am in Capstone which is an academic setting however, the fundamentals are what is being taught due to time constraints. One fundamental concept is the customer needs which may be researched by the students and is guided by the academic overseer of the project. Most of the needs come from the overseer due to experience and wisdom they have acquired in the industry and/or in the medical field. My group is working on a modified adhesive bandage with a revolutionized pad for wound healing application. This bandage will hopefully promote a quicker rate of wound healing and reduce scarring at a low-cost, compared to conventional adhesive bandages. We did extensive research in the market of adhesive bandages in wound healing and found a market gap for our product. The most important need is a market gap for our medical device. If existing technology is out what makes our product different and to make money? Therefore, we found a market gap. The next step knowing the customer needs and applying the tools we have to accommodate those needs. We have may needs which were done in a chart to weigh the customers needs to the technologies and process currently available at NJIT to do. In addition, we evaluate 3 potential designs for this design concept with the chart. The design that has the highest number is the one we will design based of the customer needs. We also do design reviews and status meetings which is an industry standard.