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  • Dkonara921 replied to the topic Safety Recalls in the forum Introduction to Project Management 6 years, 11 months ago

    I think that this would depend on the information on the labels of the products. If there were important safety information or details regarding use, then the product should be recalled because customers will complain about the product if it causes problems or fails to perform as expected. I don;t believe that the answer is one or the other, the company/firm should focus on improving it’s production methods and do a recall on the product only if the information on labels is important for customers who use the device. If the device just gives details regarding the device, then a recall should be issued. However, if the information is important for safety and preventing serious injury to customers, then it should be recalled. As previously mentioned, customers will complain about the product if the product doesn’t work or causes serious injury. If serious injury or harm could’ve been prevented by the information on the labels or warning stickers, then it’s should be recalled and the financial losses should be taken as medicine. Recalling the products would help prevent consumer confidence in the company from going down to a marginal level. If the company doesn’t recall products, then consumers may think that the firm exists to scam people out of their money.