Currently I am leading two CAPA investigations where we have to reconfigure data acquisition system which is set for revalidation in March. One of the biggest issues that we ran into was reaching adequate information/communication with the company headquarters over in Germany. Now, this was a huge struggle for us. Juggling a language barrier along with the vacation time that is common in the other side of the world were just some of the issues that hindered our progress. We also developed a new set of user needs to improve the system which had to go through headquarters. When we received word from Germany with updates of the changes, what they had given us was no where near of what we asked. We had to request an extension in order to negotiate and get what was required for the end users (Inspectors). The phase of the life cycle that I should have focused was on the planning phase of the individual phase. I should have accounted for the communication difference/vacation time. I overcame this obstacle by remaining patient but continually sending them emails and escalating the situation to the directors which helped me get the action items due on time.